Log in

No account? Create an account

computersupport's Journal

Posting Access:
Anybody , Moderated
This community is here to provide computer hardware, software and networking help to fellow LJ'ers. We are here to take questions and offer advise on Macintosh, Linux and Windows machines. Maybe your web browswer is giving you an error, or you can't get on AOL, or maybe your computer screen isn't displaying the picture correctly. Whatever it is, you can ask us questions regarding software or hardware problems or instructions on how to do something or even our opinions on certain products. (Though I'll warn you on the opinion part that we all have strong opinions on hardware and software and you will most likely get people disagreeing in this area!)

Non-members are able and welcomed to post in our community with computer questions. After all that is what this community is here for!


To increase the chances of someone being able to answer you question correctly you should try to include as much information as possible about your computer and the problem. We cannot help you without information so be as thorough as possible. Some information that may be helpful would be:

What operating system are you running? While this list doesn't inlude them all here are some examples:
Macintosh OS 8
Macintosh OS 8.6
Macintosh OS 9
Macintosh OS 9.1
Macintosh OS X
Macintosh OS X.1
Windows 98
Windows NT
Windows 2000
Windows ME
Windows XP
Redhat Linux 5.2
Redhat Linux 6.0
Redhat Linux 7.0

How much memory is currently installed on your system?
What is the processor speed of your CPU?
What is the brand name (if it has one) and model number of your system?
Have you recently installed or uninstalled any software or hardware? If so, what?
Do you have up to date anti-virus software installed on your system?
Give us a full description of all symptoms you believe are linked to your computer question/problem.


  1. There are no stupid questions here. What may seem simple to one person is possibly difficult for another.

  2. This community is here to help your fellow LJers.

  3. We don't call names or insult anyone in this community. Doing this is grounds for being kicked out of the community. If you do not agree with what another member has posted regarding a solution you may post your solution also but please do it in a non-offensive manner. We are all here to help after all!

  4. You may add to your post or post it again if you've gotten more info and want to share that with the group to see if someone can help you with this new information. Please do not just re-post the exact same question and information.

  5. People asking for assistance should be aware that this community is not here to fix your computer for you but to assist you in doing it for yourself. This means you must feel someone comfortable with at least following instructions regarding your computer.

  6. If you ask a question any answer is just a suggestion. You are responsible for what you do with your computer equipment. Do not come back and blam others for any results you get from taking suggestiongs. Please be aware that any advise you receive from this community is just that, advise. It is not something you are required to do. We will not be liable if you cannot fix your computer or if you make the problem worse. If you don't agree with this then please take your computer to the nearest Best Buy and pay them the $80 an hour to fix it, it's the only way you will get any kind of a guarantee.

I'm asking that only people with knowledge of at least one of the following (or some other computer expertise!) join our community: computer hardware repair, hardware diagnostics, networking, software troubleshooting or installation, OS (Mac, Windows and Linux!) support, printer support. This is a moderated community. This means when you join it will send me an email asking me to approve your membership. I check my email often so you shouldn't have to wait long. You can also post and ask me to add you as a member if you are interested in helping others. Please let me know what areas of expertise you are bringing to our community. Please also note that if you are going to join this community make sure you add the community to your friends list so that you can view the questions being asked within your friends page.